Care Planning Training Courses
Catheterisation Male and Female
Catheterization Awareness
Child Sexual Exploitation Awareness
Communication and Record Keeping
Learning how to communicate better can help improve every aspect of your life. The ability to speak clearly, listen actively and give advice can make all the difference in your career and relationships!
Complaint Handling
This Complaints Handling course is an ideal opportunity to learn about the art of handling customer complaints. This course will teach you how to handle customer complaints in a professional manner by identifying the cause and addressing it effectively. By taking this Complaints Handling course, you will learn key knowledge and skills that can help you become an expert in resolving any kind of complaint that may arise from your customers.
Concussion Awareness*
This course is the most effective way to understand and manage your sport-related concussions. Interest: The Concussion Awareness Course is an online learning tool that will give insight into concussion management in sports. Interest: The Concussion Awareness Course will give you information on how to deal with sport related concussions.
Conflict Management
This conflict management strategy online training course is for managers so that they may manage conflicts in the office in several forms. It can be that two employees just don't get on, or an individual has a grievance from his or her supervisor.
Consumer Rights Act*
Noticeably, under the Consumer Rights Act 2015, if rights are not given correctly, anyone can seek help from the court order and bring a civil and criminal action in action. It amends the ways to protect your interest and trade if doesn’t then unlimited fine and 2 years imprisonment can lead to making provisions under investigation power.
