Bullying and Harassment
This online sexual harassment of women at workplace awareness course will explore the gap between Bullying and harassment, the laws that protect employees from harassment, along with the Legislation which make handling bullying a statutory responsibility for companies.
Complaint Handling
This Complaints Handling course is an ideal opportunity to learn about the art of handling customer complaints. This course will teach you how to handle customer complaints in a professional manner by identifying the cause and addressing it effectively. By taking this Complaints Handling course, you will learn key knowledge and skills that can help you become an expert in resolving any kind of complaint that may arise from your customers.
Conflict Management
This conflict management strategy online training course is for managers so that they may manage conflicts in the office in several forms. It can be that two employees just don't get on, or an individual has a grievance from his or her supervisor.
Customer Service Awareness
Customer Service Awareness is designed to reinforce positive customer service habits while decreasing negative behaviors that may hamper customer confidence.
Interview Skills*
- Video tutorials guiding you through every aspect of every treatment.
- Easy to follow downloadable eBooks in units, designed to enhance your progressive learning techniques
- Easy online learning via your mobile, tablet and pc
- Full support and guidance from working professionals
Managing People*
This Effectively Managing People online course is for people in or aspiring to management functions. During the program, you will discover to understand and support people in the office in order that they can be productive members of their organization.
Preventing Radicalisation
Get training about help on preventing radicalisation online training course give front-line health care security.
Staff Appraisal Skills*
The focus of this training will be to acquire manager's appraisal skills, enhance on existing strengths and develop/share great working practices. The online staff appraisal skills course is based around the construction of an organization's staff appraisal process; using guidelines and forms.
Stress Awareness
Stress is a normal part of life. But when it gets out of control, it can affect your health and quality of life. Stress Awareness Course can help you learn how to manage stress so that it doesn’t control you. You’ll learn about the causes of stress, healthy techniques for managing stress and relaxation skills to use in everyday situations.
Time Management Awareness
This time management strategies awareness course includes all you want to take control over your own time. This can allow you to plan where you wish to be and efficiently manage your own time so that you can concentrate on getting there, whilst still supplying useful tips and tips for preventing distractions on the way.
