The average American is familiar with a wide range of services provided by live-in care agencies. However, most are probably not aware of the one that receives the most coverage in major national publications: radio. As someone who provides this type of care to elderly adults and disabled children every day, I often hear how important this service is to patients. As someone who delivers this care to a wide range of locales, I can attest that it is not only important to provide immediate care, but to also train individuals who may be caring for an elderly relative or a new client to ensure they receive the specialized services needed to help them live as well as they can.
My profession is social work. I work with families and individuals on a daily basis, providing a variety of services to ensure they have the resources and support they need to maintain a high quality of life. One thing I often tell people who are struggling to make ends meet is that they should consider looking into live-in care. In my experience, elderly people who receive this level of care are much more likely to retain their independence and stay healthy. By receiving the care they need, they often find that they can maintain a strong and independent role in their family for longer, and this makes them happier overall.
It is important for any agency providing this type of live-in care to be highly organized. It is impossible for a caregiver to provide the kind of personalized attention that clients require if they are not able to keep up with their paperwork. Many agencies keep up their paperwork so busy clients do not realize that their loved one is receiving care until it is too late. When a live-in care provider fails to turn in the necessary paperwork, a client may fall behind. When this happens, the caregiver loses his or her ability to collect payments.
Another way that an agency maintains high morale and high productivity is by ensuring that all of its workers stay motivated. If an employee is not motivated, he or she will not be productive. This includes the caregiver. When a person feels like they are not getting the care they need, they are likely to become frustrated. This could lead to an employee quitting, which is counterproductive to the agency’s efforts to provide a high quality live-in care.
The agency I work for offers two different positions for caregivers who qualify. If a caregiver is interested in working on an as-needed basis, they receive a fixed monthly wage. If they would like to become a live-in attendant, they would be paid hourly. These two positions to ensure that every person who receives care from the agency gets paid for their time, which allows the agency to focus on providing personalized care to each of its clients.
As you can see, maintaining high morale and productivity is much easier when employees know that they are being provided with top-notch care. One way that agencies accomplish this is through the use of a mobile recruitment service. The agency brings in workers who qualify based on their location and their experience level. Each worker is then assigned to an experienced live-in care aide that they get to know very well. When someone gives them their notice, they know that their job is going to be protected.