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Customer Service Level 2-https://verrolynetraining.co.uk/
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Spectator Safety Level 2-https://verrolynetraining.co.uk/
Spectator Safety Level 2 £80.00 – £110.00

Customer Service Level 2

£13.25 – £22.50

This versatile qualification will help you develop your customer service skills and boost your first customer service job prospects.

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Description

Customer Service Level 2

ABOUT THIS COURSE

This level 2 type of customer service training course is used as part of a customer service certification level 2 training or as a stand-alone training course for employees and managers; learners can understand what effective customer service in your company entails and how to deliver it.

The course splits knowledge into engaging and interactive chunks, from the fundamental concepts of customer service to recognising and anticipating customers’ desires and needs.

Created for your needs

COURSE OUTLINE 

This flexible customer service excellence training level 2 online course certification will help you grow your customer service knowledge, improve day-to-day customer experiences and raise your CV.

The main features you’ll cover in this best online customer services training course level 2 are:

  •         Customer service principles
  •         Customers’ needs and expectations
  •         Behaviour and interpersonal skills
  •         Responding to problems or complaints 

Providing relevant knowledge and skills

LEARNING OUTCOMES

After completing this customer service skills training level 2 online course by Verrolyne training, learners must know and understand the following learning outcomes:

  •         Know more about the delivery of outstanding customer service
  •         To reinforce partnerships and connections with clients and colleagues, develop your communication skills.
  •         Establish the facts and values that underpin excellent customer service.
  •         Gain or grow essential transferable skills that are relevant in a variety of sectors and industries.

HOW TO TAKE THIS COURSE?

  • Video tutorials guiding you through every aspect of every treatment.
  • Easy to follow downloadable eBooks in units, designed to enhance your progressive learning techniques
  • Easy online learning via your mobile, tablet and pc
  • Full support and guidance from working professionals

Additional information
Numbers of Licences Purchased

1 – 9, 10 – 19, 20 – 49, 50 – 99, 100 – 199, 200 – 500

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About Us

Verrolyne Training is a bespoke training services provider based in Romford in East London. We offer a wide range of courses starting from short online courses for continuous professional development (CPD) as well as TQUK...Read More

Monday - Friday 7:00 AM - 5:30 PM
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101 Victoria Rd, Romford RM1 2LX

Phone: 01708 320478

Email: sales@verrolynetraining.com

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Level 5 Diploma in Leadership and Management for Adult Care (RQF)

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